Q. Does Shift Your Stuff provide storage of goods?
Answer: Your storage requirements can be taken care by our sister company. Our storage company uses a very unique model which not only reduces the handling of your goods, but also saves you up to 65% of your storage costs. Please visit www.shiftyourstuff.com.au for more information.
Q. What type of moving equipment is carried in the vehicles?
Answer: All of our vehicles carry moving blankets, straps, shrink wrap and a hand trolley. Other equipment such as tool box (for disassembling and assembling furniture), platform trolleys etc can be organised at request. Please let us know at the time of booking if any other equipment is required. We are happy to provide you equipments based on your specific needs.
Q. Are my good insured and what happens if goods are damaged during the move?
Answer: Our movers are insured for public liability, but goods in transit are not automatically covered for damages. Although we take all care in moving your goods, but the unexpected can happen, so we highly recommend that a separate "goods in transit" insurance is organised prior to the move. Please talk to one of our representatives and we can refer you insurance companies who can get your goods insured in no time.
Q. Do you offer a packaging service?
Answer:Our movers can certainly assist you with packaging of your goods. This can either be done just prior to the move or any other day as you prefer. You can either organise your own packaging material, or we can bring in the packaging material such as boxes, tapes etc, and you only pay for the material that you have used. Please talk to our representatives for the prices for our packaging service.
Q. Is it safe to move a fridge in a laying down poistion?
Experts have told us that if a fridge is turned off a few hours before and is not turned back on a few hours after the move, its perfectly safe for the fridge. But having said that, if you are not comfortable to move your fridge in a laying down position due to the height of the van, we prefer that you book an open tray (if only moving a few items), or a truck so that we can transport your fridge in an upright position. Please let us know your preferance at the time of booking.